Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account (name, email, phone number, company name)
• Complete KYC verification (identification documents, address proof, selfies)
• Place orders or request quotations
• Contact customer support
• Subscribe to our newsletter
• Apply for the affiliate program (payment details)

1.2 Automatically Collected Information

When you access our platform, we automatically collect certain information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent
• Referring website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and quotation requests
• Verify your identity through KYC procedures
• Communicate with you about your account and transactions
• Send marketing communications (with your consent)
• Improve our platform and services
• Detect and prevent fraud and security threats
• Comply with legal obligations
• Calculate and distribute affiliate commissions

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processing, shipping, email delivery, and analytics.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Encrypted storage for sensitive data
• Access controls and authentication (including 2FA)
• Regular security audits and monitoring
• Employee training on data protection

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain processing of your data

To exercise these rights, please contact us at privacy@keohams.com.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your login sessions
• Analyze site traffic and usage patterns
• Provide personalized content and advertisements

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. KYC documents are retained for 7 years after account closure for compliance purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: